Tuesday, July 17, 2012

TRANSPERANCY Vs BUREAUCRACY


Transparency is the opposite of opacity, a condition characterised by clarity, free of dust and distortions. It is as much  true in the conceptual context as it is in physical world. In order to appreciate transparency in physical things, clarity has to exist where it is perceived-that is in our minds. Human actions are eventually the product of human thought process-and to that extent, when transparency is envisaged in the realm of human actions, the same holds true. Clarity of mind remains the primary condition to appreciate clarity in actions. The paradox, so to say, of transparency in actions of a public servant, the dilemma “to err” or ‘to forgo” in taking a firm decision exists as long as the guiding terms, the rules, the framework-under which the he operates remain opaque. It is when subjectivity remains the essence of the “rules” or “laws” that the bureaucrat refers to as guidance for his actions, he uses his discretion-referred as “decision making”. This gives rise to the discussion of consequences of his actions, right or wrong, beneficial or otherwise. Try and remove as much subjectivity in the rules, laws, legislations etc and therefore as much “discretions” from the table of the public official and then observe the outcome. He no longer will have to carry  the burden of  “error”for his decisions and actions and no longer has any valid reason to remain inert. With reduced options to play his whims around, a quick and a discrete decision would be the most likely choice .Objectivity in legislation, rules and law is a very viable answer to the whimsical application of its interpretations while dealing with issues of the citizens by the the obstructionist babu. Therefore, any attempt to bring transparency in public dealings by officials can be effective only when  we start from  origin –“ The Thought “ applied at the time of framing the law or drafting a rules. My guess is that the seasoned Indian bureaucrats understands this too well, and, for whatever motives, sows the seeds of subjectivity when they draft the rules or laws. Perhaps, the opacity that is created gives them the vital “oxygen” in the bureaucratic biosphere  so as to operate seamlessly and sustain the dynamics of “heads I win, Tail you loose” vis-à-vis the public. Further, Honesty will and should always remain the central virtue around which we weave all our values that  guide us  for all our actions in case it is a just, fair and rational system that we desire for our existence. There is no way that we can have honesty half way or partially compromised in our public dealings. Degradation in terms of efficiency as a possible outcome of a non-compromising  honesty centric virtue system is an inaccurate assessment and an easy alibi to maintain the staus-quo for our sub-standard bureaucracy. A “good” decision is good only as long as it passes the test of probity, whatever be the consequences of remaining non-compromising to the integrity of truth. It is perfectly true that in an honesty-compromised atmosphere  of our society, installing a system to oversee all actions by an overbearing “honesty” centric yardstick will definitely cause  undesired result of inactions by officials who would prefer it  to risking prosecution. The dominant values of the society have to be tilted in favour of concepts such as truth, honesty and probity, if we want the ultimate desired result. But till then, the objectivity of legislation or law can effectively come to the rescue of an otherwise honest but timid official. When the interpretation of legislation is not left to the sweet will  or discretion of the bureaucrat, it is unlikely that he runs  the risk of being charged for dubious intent. Besides ,we have the modern technologies at our disposal to wipe out a whole lot of discretionary decisions draped in the possibility of ill-gotten considerations. The digital world has opened revolutionary possibilities to make most, if not all, aspects of public dealings one hundred percent transparent. An online display of database with unrestrictive access is a one stroke solution for discarding dubiously shaded file systems holding literally the fates of the citizens wrapped in secrecy. Similarly, instant access to public utility information, status of applications and disposal of cases by various departments of the government etc is another example to enhance transparency. The dilemma, or the paradox of transparency is therefore only as much in our minds as it appears around us.

kkr

No comments:

Post a Comment